Here is a general list of frequently asked questions. We understand this may not answer all your questions, so please contact us with any questions you may have.
Complete "Contact Us" form online
Email [email protected]
Call 919-420-0021 Press 1, if not available please leave a message

You will receive an email confirmation shortly after placing your order. Please review it and verify that your order is correct. If any changes are required, contact us immediately via email [email protected] or call 919-420-0021 Press 1. If order has been processed it is subject to our "Returns and Exchanges".

Once your order has shipped, we will send tracking information separately via email. This is an automated email and may go to Spam.

Please send an email to [email protected] or call 919-420-0021 Press 1 or select the "Contact Us" tab.

Yes. However, orders with different Bill to and Ship To addresses may require additional process time for verification and security.

Cancellations may be allowed if the order has not been processed or shipped. Special order items cannot be canceled once the order is processed. Special order items may require a non-refundable deposit, should the buyer choose to cancel the order at any point, this deposit will not be refunded.
Once an order is cancelled, a refund will be issued by the means in which payment was received. Refunds may take 3-5 business days to post on your account.

Please contact us for coupon code and price matching considerations at [email protected] or call us at 919-420-0021 Press 1.

Yes, please refer to the "SHIPPING" section for more information.

Yes, we do offer wholesale discounts. Please send an email to [email protected] for consideration.

If it was our error, please contact us immediately to get you the correct part. If you ordered the wrong part, please contact us to initiate a return. See "Returns and Exchanges" for further information.

Please contact us immediately and provide photos of the damaged item and/or shipping boxes. These images will be submitted to the manufacturer or shipper for evaluation. Once we receive the item, we will inspect it to determine if it is defective. If found to be unusable, we will provide a replacement under the manufacturer's warranty policy. If the damage occurred during shipping, we will file a claim with the shipping carrier. The shipper requires photos for verification, so please keep all boxes and packaging materials for inspection.

Each product is subject to their manufacturers respective warranty policy. We offer no warranty above that of the manufacturer of goods sold. In an effort to minimize legalese we offer the following statement. Each brake parts manufacturer warrants goods to be fit and free from defects in materials and workmanship. This is quite limiting. Any warranty above and beyond that is strictly on a case-by-case basis and limited to replacement of equal value only.

The photos may not represent the actual product. Some images are for reference only, serving as general representations or stock photos. They are intended to provide a visual idea of the part but may not precisely match the product for your specific car or application. Exact details may vary.